Qualities of a Business Letter

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What are Qualities of a Business Letter?

Business letters should be clear and concise. They should be easy to understand, acceptable, and written with goodwill. Furthermore, business letters must be highly balanced, unbiased, and possess proper aesthetic attractiveness. The letter must be clear, with short paragraphs, composed of simple sentences, with a friendly tone. A good business letter is written with a tone that reflects accuracy, ambition, confidence, courtesy, calmness, and honesty. Specifically, a letter must reflect a positive attitude, courtesy and friendliness, sincerity and helpfulness, and intelligent judgment.

Additional Readings:

1. Definition and Characteristics of Communication
2. Principles of Effective Communication
3. Reasons why Communications is a Two-Way Process
4. Effective Communication and People Management
5. Categories of Organization Communication
6. The Benefits of Written Communication
7. Barriers to Effective Communication
8. Overcoming Barriers to Effective Communication
9. Types of Business Communication within an Organization
10. Important Elements of Report-Writing
11. Scope of Communication
12. The Grapevine
13. Communication with Workers’ Families
14. Effective Listening
15. Qualities of a Business Letter

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